How to Check and Void Failed Payment Retry Attempts

You can now check upcoming payment retries for failed payments in the Payments section under the Billing tab.

  • To view failed payment retry details, go to the Payments section under the Billing tab. Next, hover your cursor over the question mark icon to see information about the next payment attempt. Below is a screenshot for reference.

  • If you want to void or cancel an upcoming payment retry, click to open the failed transaction. You will see a "Void" button that allows you to cancel the retry. Below is a screenshot for reference.

For any questions, feel free to email us at support@payfunnels.com.